Further Information

Key benefits of the new Living Well/Derby Wellbeing services

Patients and people

A person won’t have to tell their story more than once. People have told us they find it difficult when they are supported by different services. This will therefore improve the experience of people accessing care. It will also enable a faster flow through services for people as they move through the system.

Carers

The short-term offer should increase community reliance. This would allow carers to harness the support of local services and reduce pressure on them. It would then increase the wellbeing of the person accessing care and their carer.

Team members

This offers a chance to work in new ways, using the support from the Short-Term Offer team. Besides providing people with a wider range of support, this approach should have a positive impact on referral numbers to the traditional CMHTs. It may also reduce caseload numbers by supporting people who require a shorter-term intervention.

Co-production approach

Changing services and the systems is not done overnight. We are on a journey that requires the participation, imagination and hard work of many partners: people with lived experience, staff, carers, clinicians, leaders and commissioners of services. We are committed to co-production, which means listening to multiple views, especially those marginalised or ‘hard to reach’, and creating multiple opportunities for people to contribute, share, learn and participate in meaningful ways to shape our emerging system.

Who is working on this programme?

Living Well was developed with the local community, such as colleagues and people with lived experience of mental health difficulties. There are many ways we work together such as;
 

• Living Well has a Lived Experience Forum. The forum meets every 6 weeks, to work together to make the service better.
• We speak to people who have used the service about what was good and what could be improved.
• Sessions called ‘Design Sprints.’ These are full day meetings 1 day a week for a few months, to really look at a problem and come up with a solution.
• Each Living Well team has Peer Support Workers. Peers have lived experience of services and part of their role is using this experience to improve the service.
• Each Living Well area has a local ‘Collaborative.’ This is where the local community, services and people with lived experience are invited to come together to discuss Living Well in their area.